Guarantee of Quality Craftsmanship


Quality craftsmanship and longevity are two things that we take very seriously here at Shape Landscaping, therefore we back up all of our work with a very comprehensive guarantee.

Plants

We will replace all nursery stock supplied and installed by Shape Landscaping that fail to survive for a period of 12 months from the date of installation. Plus we will maintain all plants, trees and turf for the first three months from installation at our expense. (This excludes lawn mowing)

Conditions: Plants will only be replaced one time at no charge for the materials and labour. Replacement plants are not warranted. Liability not to exceed plant value. The plant guarantee is only valid if the plants are installed in conjunction with an appropriate, working irrigation system programmed and turned on by Shape Landscaping. Shape Landscaping will not be responsible for plant damage due to pests. This guarantee is void if accounts have not been paid in full.

Construction

All construction shall, unless otherwise specified herein, carry a ten-year warranty from the date on the invoice on materials and workmanship.

Conditions: This excludes timber that warps due to normal exposure to the elements, neglected maintenance, misuse, vandalism, or damage from acts of God. Where applicable manufacturers’ warranties shall apply.

Irrigation

We offer a 24 month parts & labour guarantee on all new complete irrigation system installations.

Conditions: Guarantee is void when system is not maintained and winterised by Shape Landscaping or a Shape Landscaping sub-contractor. Guarantee excludes but is not limited to, neglected maintenance, misuse, vandalism, or damage from acts of God. Guarantee is void in cases when accounts are not paid in full.

Yours Sincerely,

The Shape Landscaping Team